The Magento Expert https://www.the-mage-expert.com Your Magento Commerce Expert Tue, 24 Jan 2023 09:37:24 +0000 en-US hourly 1 http://wordpress.org/?v=3.8.6 “Reset password” page empty after installing SUPEE-6788 https://www.the-mage-expert.com/1047/magento-reset-password-page-empty-after-installing/ https://www.the-mage-expert.com/1047/magento-reset-password-page-empty-after-installing/#comments Thu, 10 Mar 2016 10:15:08 +0000 http://www.the-mage-expert.com/?p=1047 If the password reset page is emtpy after you installed the Magento security patch SUPEE-6788, the problem is most likely to be found in the customer.xml file.

Open the customer.xml file of your theme and replace customer_account_resetpassword with customer_account_changeforgotten.

The block has to be replaced as well. Replace customer/account_resetpassword with customer/account_changeforgotten

That’s it! Clear the cache and see if you get the correct password reset page now.

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